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TERMS OF SERVICE

Terms & Conditions

Last Updated: October 2025

1. Company Information

Trading Name: GV8 Tech
Legal Entity: GV8 Limited
Company Number: 13876998
Registered Address: Office A9 Safestore Bedford, Elstow Road, Kempston, Bedford, MK42 9QZ
Contact Email: hello@gv8tech.co.uk


2. Acceptance of Terms

By using gv8tech.co.uk and placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

3. Product Information

  • All products are genuine and sourced from trusted UK suppliers
  • Items may be ex-retail deadstock, end-of-line, ex-display, or change-of-mind returns
  • Product condition is clearly stated in each listing (sealed retail, open box, plain packaging, or graded)
  • We make every effort to display accurate product images and descriptions, but slight variations may occur
  • Prices are in GBP and include VAT where applicable

4. Orders & Payment

Order Acceptance:

  • Orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel orders (e.g., pricing errors, stock issues, suspected fraud)
  • Order confirmation emails do not constitute acceptance - we confirm acceptance upon dispatch

Payment:

  • Payment is processed securely via Shopify Payments, PayPal, Klarna, or Stripe
  • Payment must be received before dispatch
  • All prices include VAT

Same-Day Dispatch:

  • Orders placed before 2pm (Monday-Friday) qualify for same-day dispatch via Royal Mail Tracked 24
  • Orders placed after 2pm or on weekends/bank holidays dispatch the next working day

5. Delivery

  • We currently deliver to UK addresses only
  • Delivery via Royal Mail Tracked 24 (free on all orders)
  • We're not responsible for delays caused by Royal Mail or incorrect address details provided by you
  • Risk passes to you upon delivery or attempted delivery
  • Failed delivery attempts: Contact Royal Mail to arrange redelivery

6. Returns & Refunds

Please see our Returns Policy for full details. In summary:

Your Rights:

  • 30-day returns for faulty or unwanted items
  • Items must be unused and in original condition (unwanted returns)
  • Some items cannot be returned once opened (hygiene reasons, screen protectors, batteries, etc.)

Consumer Rights:

  • Your statutory rights under the Consumer Rights Act 2015 remain unaffected
  • Faulty goods after 30 days are still covered - contact us for resolution

7. Warranties

  • Products do not come with manufacturer warranties as we are a third-party reseller
  • Your statutory rights under UK consumer law remain fully protected
  • Faulty items: Contact us within 30 days for replacement or refund; after 30 days, Consumer Rights Act applies

8. Limitation of Liability

  • Our liability is limited to the purchase price of the product
  • We're not liable for indirect losses (e.g., loss of profits, data, or business interruption)
  • Nothing in these terms limits liability for death/personal injury, fraud, or other liabilities that cannot be excluded by law

9. Product Descriptions & Availability

  • While we aim for accuracy, we cannot guarantee that product descriptions, colors, or images are error-free
  • Products are subject to availability
  • If an item is unavailable after you order, we'll contact you to offer an alternative or refund

10. Intellectual Property

  • All content on gv8tech.co.uk (images, text, logos) is owned by GV8 Limited or licensed to us
  • You may not reproduce, distribute, or use our content without written permission
  • Product brand names and logos are trademarks of their respective owners

11. Privacy & Data Protection

Your personal data is processed in accordance with our Privacy Policy and UK GDPR. We collect only necessary information for order fulfillment and service improvement.

12. Third-Party Links

Our website may contain links to third-party websites. We're not responsible for their content or privacy practices.

13. Prohibited Activities

You must not:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to scrape or collect data

14. Changes to Terms

We may update these Terms & Conditions periodically. Changes are effective upon posting. Continued use of the website constitutes acceptance of updated terms.

15. Governing Law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of English courts.

16. Contact Us

For questions about these Terms & Conditions:

Email: hello@gv8tech.co.uk
Company: GV8 Limited
Address: Office A9 Safestore Bedford, Elstow Road, Kempston, Bedford, MK42 9QZ